Shipping policy

CR-VE Shipping Policy

Last updated: August 16, 2026

This Shipping Policy applies to orders placed through crveclothing.co. At this time, CR-VE ships within the United States only.

Order Processing

Ready-to-ship orders are generally processed within 5–7 business days after the order is placed and payment is successfully authorized.

Business days are Monday through Friday, excluding federal holidays. Processing time is separate from carrier transit time. During product launches, limited releases, holidays, or periods of increased order volume, processing may take longer. If a significant delay affects your order, we will contact you using the email address provided at checkout.

Orders containing preorder, made-to-order, or customized products are subject to the production or estimated shipping timeframe stated on the applicable product page. If an order includes both ready-to-ship and preorder or made-to-order products, the entire order may ship together when all items are available unless CR-VE states otherwise.

Where We Ship

CR-VE currently ships to valid addresses within the 50 United States and the District of Columbia.

We do not currently offer international shipping or shipping to U.S. territories. Availability of delivery to P.O. boxes, APO/FPO/DPO addresses, and other special-address formats depends on the carrier and service available for the package. Please contact info@crveclothing.co before ordering if your address requires a specific carrier.

Shipping Rates

Shipping rates are calculated at checkout based on the package weight, dimensions, destination, and available carrier service. Any applicable shipping charge will be shown before you complete your purchase.

Carriers

CR-VE primarily uses USPS and UPS:

Packages weighing up to 5 lb are generally shipped through USPS.
Packages weighing more than 10 lb are generally shipped through UPS.
For packages weighing more than 5 lb and up to 10 lb, CR-VE will select USPS or UPS based on the destination, package requirements, service availability, and the shipping option shown at checkout.

We may select an equivalent carrier or service when reasonably necessary to complete delivery. A particular carrier or delivery date is not guaranteed unless expressly stated at checkout.

Delivery Estimates

Available delivery estimates will be shown at checkout when provided by the carrier. These estimates begin after the order has been processed and transferred to the carrier.

Carrier transit times are estimates, not guaranteed delivery dates. Delays may occur because of weather, holidays, service interruptions, high shipping volume, incorrect address information, or circumstances outside CR-VE's reasonable control.

Order Tracking

When your order ships, you will receive a shipping confirmation at the email address or telephone number provided at checkout. The confirmation will include tracking information when available.

Tracking information may take up to 48 hours to update after the carrier receives the package. If tracking has not updated after that period, contact info@crveclothing.co with your order number.

Address Changes and Incorrect Addresses

Please review your shipping address carefully before submitting your order. Contact info@crveclothing.co as soon as possible if you need to request a correction.

We will make a reasonable effort to update an address before fulfillment, but we cannot guarantee changes after an order has entered processing or been transferred to the carrier. CR-VE is not responsible for delays or failed delivery caused by an incomplete or incorrect address supplied by the customer.

If an order is returned to CR-VE because of an incorrect or undeliverable address, the customer may be responsible for the cost of reshipping the order. We will contact you before arranging reshipment.

Lost, Delayed, or Missing Packages

If your tracking information shows that a package is delayed or has stopped updating, first allow the carrier's estimated delivery window to pass. You may then contact the carrier and email info@crveclothing.co so we can provide reasonable assistance with the carrier inquiry.

If tracking shows a package as delivered but you cannot locate it:

Confirm that the shipping address on your order is correct.
Check entrances, mailrooms, parcel lockers, household members, neighbors, or building management.
Allow one additional business day, because some carriers mark packages delivered shortly before final delivery.
Contact the carrier and email CR-VE with your order number and tracking number.

CR-VE will review missing-package concerns individually. Carrier investigations and claim decisions are subject to the carrier's procedures. Nothing in this policy limits rights or remedies available under applicable law.

Damaged Packages

If your order arrives damaged, photograph the exterior packaging, shipping label, interior packaging, and affected product. Contact info@crveclothing.co within 7 calendar days of delivery and include your order number and clear photographs.

Please keep the product and all packaging while the claim is reviewed. We will evaluate the issue and provide the appropriate next step in accordance with our Return and Refund Policy and applicable law.

Refused and Unclaimed Deliveries

Orders refused at delivery or left unclaimed may be returned to CR-VE. Once the package is received and inspected, we will contact you regarding available options. Original shipping charges and return-to-sender or reshipment costs may be deducted from any refund or charged before reshipment, except where prohibited by law.

Returns and Refunds

Shipping an order back does not automatically qualify it for a refund. Returns must follow the eligibility requirements and instructions in our Return and Refund Policy.

Unless required by law or stated otherwise in the Return and Refund Policy, original shipping charges are nonrefundable.